Refund & Cancellation Policy

Last updated: [EFFECTIVE DATE]

This policy explains refunds, cancellations, and automatic renewal for FaithTracks subscriptions. Subscriptions are processed by our payment platform Hotmart.

1. 7-day money-back guarantee

Annual plans include a 7-day money-back guarantee: if you request a refund within 7 days of your purchase, you will receive a full refund. To request it, contact us at [SUPPORT EMAIL] or use your Hotmart purchase page. Refunds are issued to the original payment method through Hotmart.

2. Automatic renewal — what you are agreeing to

So there are no surprises, please note:

• Your subscription renews automatically at the end of each billing period (monthly plans renew monthly; annual plans renew yearly).
• You will be charged the then-current price using your saved payment method unless you cancel before the renewal date.
• The price and billing frequency are shown to you at checkout before you pay.

3. How to cancel (easy cancellation)

You can cancel at any time, in a few clicks, through your Hotmart purchase/subscription management, or by emailing us at [SUPPORT EMAIL] and we will help. After cancellation you keep access until the end of the period you already paid for; you will not be charged again.

4. Refunds after the guarantee period

Outside the 7-day guarantee window, payments and renewals are generally non-refundable, except where required by applicable law or at our discretion. Canceling stops future renewals but does not retroactively refund the current period. [Adjust this section to your actual policy.]

5. Billing problems & chargebacks

If you see an unexpected charge, contact us first at [SUPPORT EMAIL] — we'll resolve it quickly through Hotmart.

6. Contact

[SUPPORT EMAIL] · [LEGAL ENTITY NAME], [BUSINESS ADDRESS]. See our Contact page. See also our Terms of Service.